Return and Refund Policy for Power Root

At Power Root, we strive to provide high-quality ayurvedic products to enhance your stamina, energy, and immunity. We aim for your complete satisfaction with your purchase. If for any reason you are not satisfied, we offer a return and refund policy to ensure your peace of mind.

1. Returns:

1.1. Eligibility: You may be eligible to return a product if it meets the following criteria:
– The product is in its original condition, unopened, and unused.
– The return request is made within 3 days of receiving your order.
– The product is not listed as non-returnable or final sale.

1.2. Return Process: To initiate a return, please contact our customer service team at [contact@powerroot.com] mail:powerrootorganics@gmail.com) with your order details and reason for the return. Our team will furnish you with guidance on how to initiate the return process for the product.

1.3. Return Shipping: You are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.We advise opting for a shipping method with tracking capability to ensure the secure return of the product.

2. Refunds:

2.1. Refund Eligibility: Once we receive the returned product and verify its eligibility for a refund, we will process the refund to the original payment method used for the purchase.

2.2. Refund Processing Time: Refunds are typically processed within ten business days of receiving the returned product. Please note that it may take additional time for the refund to appear on your credit card statement, depending on your financial institution.

3. Non-Returnable Items:

3.1. Some items may not be eligible for return or refund due to health and safety regulations or hygiene reasons. These items include but are not limited to:
– Products that have been opened, used, or damaged.
– Products with tampered or broken seals.
– Items not in their original packaging are not eligible for return.

4. Damaged or Defective Products:

4.1. If you receive a damaged or defective product, please contact us immediately at support (mail: powerrootorganics@gmail.com) with photos of the damaged or defective item. We will arrange for a replacement or refund as appropriate, at no additional cost to you.
We will organize a replacement or refund as necessary, without any extra charges to you.

5. Contact Us:

5.1. If you have any questions or concerns about our return and refund policy, please contact our customer service team at [contact@powerroot.com](mail: powerrootorganics@gmail.com). We are available to help you and guarantee your satisfaction with our products.

Thank you for choosing Power Root for your ayurvedic health needs!